Refund Policy
Due to the nature of our products, all sales are final.
We do not offer refunds or exchanges on any product that has been opened, used, tampered with, or removed from its original packaging. Once a product leaves our possession, we cannot guarantee how it has been stored or handled, and therefore cannot resell or redistribute returned items.
If you receive an incorrect item, a damaged product, or believe there is a manufacturing defect, please contact us within 48 hours of receiving your order. We may request photographs and additional information to assess the issue.
Refunds, replacements, or store credit may be considered at our sole discretion for:
-
Incorrect items supplied
-
Products damaged during transit
-
Verified manufacturing defects.
We do not provide refunds based on personal preference, taste, aroma, texture, potency expectations, or misunderstandings regarding product descriptions
By completing a purchase, the customer acknowledges that they have read and accepted this refund policy
For any order-related concerns, please contact us as soon as possible with your order number and details of the issue.